Shipping policy

Processing Time

Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after payment has been verified.
You will receive an email confirmation with tracking details once your order has shipped.

Shipping Rates & Delivery

Domestic Shipping (U.S.):
- Standard Shipping: 5–7 business days. Rates calculated at checkout.
- Express Shipping: 2–3 business days. Rates calculated at checkout.
International Shipping:
- Delivery times vary by location, typically 7–21 business days.
- Rates are calculated at checkout and do not include customs or import duties.

Customs, Duties, and Taxes

AstorClo is not responsible for any customs fees, duties, or taxes imposed by your country.
These charges are the buyer’s responsibility and vary by region.

Lost, Delayed, or Damaged Packages

Lost/Damaged Items: If your package is lost or damaged during transit, please contact us at info@astorclo.com within 7 days of the delivery date.
Delayed Shipments: While we strive to meet delivery estimates, AstorClo is not responsible for delays caused by the carrier.

Order Issues & Support

If you experience any issues with your order or shipping, please contact us at info@astorclo.com, and our team will assist you promptly.

We appreciate your support and can’t wait to see you rocking AstorClo!